Terms of service

Terms of Service

Welcome to HAQ Home Essentials. By using our website and placing an order, you agree to the following terms.

Products

We try to show product images, prices and details as accurately as possible. However, product color, packaging, size, design, or minor details may slightly vary depending on stock availability.

Orders

After placing an order, our team may contact you by call or WhatsApp for confirmation before dispatch.

HAQ Home Essentials reserves the right to cancel any order if:

Product is out of stock
Customer details are incomplete or incorrect
Customer does not respond to confirmation
Order appears fake, duplicate, or suspicious

Pricing

Product prices may change without prior notice. The final payable amount will be shown at checkout.

Cash on Delivery

Cash on Delivery is available across Pakistan. Please keep the payable amount ready when the parcel arrives.

Shipping

Orders are delivered through courier partners. Delivery time may vary depending on city, courier delays, holidays, weather, or address issues.

Returns and Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy.

Product Use

Customers are responsible for using products safely and according to their purpose. HAQ Home Essentials is not responsible for damage caused by misuse, mishandling, or incorrect use.